> ## Documentation Index
> Fetch the complete documentation index at: https://docs.wiacom.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Locations

> Manage venue locations in Wiacom

A **Location** represents a single physical venue. Each location has its own registration page, credentials, portal splash page, analytics, and guest database.

Hierarchy: **Access Points → Zones → Location → Customer account**. A location belongs to exactly one business name (data protection requirement).

## Creating a Location

1. Go to **Locations → Add location**
2. Enter name, address, and timezone
3. Click **Save**

Guest Connect, WiFi Pass, and Portal are available for configuration from the location page. Portal is available by default; configuration options are accessible both from the admin side at location creation and from the client portal afterwards.

## Location Settings

| Setting | Description |
| - | - |
| **Name** | Display name in admin and guest emails |
| **Address** | Physical address for analytics and MSP filtering |
| **Timezone** | Used for analytics and session expiry |
| **Slug** | URL identifier for the Guest Connect page |
| **Tags** | Custom tags for multi-location grouping |

<Warning>
  Changing the slug breaks existing QR codes and published links.
</Warning>

## Multi-Location and MSP

* All locations visible from the top-level **Locations** view
* Tag locations by region, brand, or client for grouped views and analytics
* MSP admins manage multiple customer accounts from a single login

## Deleting a Location

<Warning>
  Deleting a location permanently removes all guest registrations, consent records, and analytics. This cannot be undone.
</Warning>

1. Location settings → **Danger zone → Delete location**
2. Type the location name to confirm


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