> ## Documentation Index
> Fetch the complete documentation index at: https://docs.wiacom.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Control Panel

> The home screen after login — live counters, charts, equipment status, and quick campaign tools.

Log in to your Wiacom dashboard using the credentials provided by your account administrator.

## Live counters

Four numbers at the top of the page update in real time:

| Counter               | What it means                                                                                                       |
| --------------------- | ------------------------------------------------------------------------------------------------------------------- |
| **Online**            | Devices currently connected at the network layer to any AP in the account                                           |
| **Active users**      | Users with a live Wiacom session — completed registration and granted access                                        |
| **Total interaction** | Unique devices that have opened the captive portal in the current period                                            |
| **Marketing consent** | Opt-in rate shown as a donut chart. Displays a **Fully GDPR compliant** badge when all consent records are in order |

<Info>
  **Online ≠ Active.** A device can be connected (online) without having registered. Only users who completed a registration flow count as Active.
</Info>

## Charts

**Last 7 days (hourly)** — bar chart of connections by hour of day across the past week. Use this to identify peak arrival windows and plan staffing accordingly.

**Last 30 days (daily)** — bar chart of registrations per day. Below it, a two-bar comparison shows **First visit %** vs **Returns %** — your repeat-visitor loyalty rate at a glance.

## Financial & Campaign status widget

Two tabs in the bottom-left panel of the control panel.

**Credit tab** shows:

* Current credit balance, currency, and billing type (prepaid / postpaid)
* SMS cost per message
* Email cost per message
* Routing type

**Campaign tab** shows the last 5 campaigns with name, location tag, send datetime, and a status badge — `Sent`, `Programmed`, or `0 Contacts`.

## Equipment status widget

Lists every registered AP grouped by location. Each entry shows:

| Field                     | Description                                                                          |
| ------------------------- | ------------------------------------------------------------------------------------ |
| Location name             | Venue name and address                                                               |
| In roaming with N routers | Number of APs under this location                                                    |
| Login method badges       | Colour-coded counts by method (LinkedIn, Instagram, Twitter, Facebook, phone, email) |
| Router tag + MAC          | Hardware identifier                                                                  |
| Status icon               | 👍 online · 👎 offline or monitoring not supported for this hardware                 |

<Warning>
  Real-time status monitoring (👍 / 👎) is only available for supported hardware models. A 👎 icon does not necessarily mean the equipment is offline — it may mean real-time heartbeat is not supported for that model.
</Warning>

## Quick campaign panel

A shortcut to send an SMS without going through the full campaign wizard. Three tabs across the top:

### SMS Campaign

Send a bulk SMS to a filtered segment of your audience.

| Field            | Notes                                                                                |
| ---------------- | ------------------------------------------------------------------------------------ |
| Campaign name    | Internal reference                                                                   |
| Location         | Single location or all locations                                                     |
| Send campaign to | All contacts / Online now / Active in the last 7, 10, 15, or 30 days                 |
| Send campaign at | Leave blank to send immediately, or pick a future date and time                      |
| Sender           | Your brand name as it appears on the SMS. Maximum **11 characters**                  |
| Message          | Maximum **160 characters**. Exceeding this creates a second SMS and doubles the cost |

### SMS (single recipient)

Send a one-off SMS to a specific phone number. Enter the number, sender name, and message text, then click **Send**.

### Block number

Look up a phone number and **Block** or **Release** it from receiving campaign messages. Blocking prevents promotional SMS delivery only — it does not affect active WiFi sessions or valid OTP codes.