# Wiacom Docs

## Docs

- [Common Questions](https://docs.wiacom.ai/access-features/horizon/faq.md): Technical and compliance questions about Horizon for IT and DPO stakeholders.
- [Overview](https://docs.wiacom.ai/access-features/horizon/overview.md): Personal WiFi identity orchestration across venues.
- [Key Access](https://docs.wiacom.ai/access-features/key-access/overview.md): Shared WPA2 passphrase delivered to registrants by email
- [Overview](https://docs.wiacom.ai/access-features/overview.md): How validated users connect to WiFi — Portal, WiFi Pass, Key Access, and Passpoint Connect
- [Passpoint Connect](https://docs.wiacom.ai/access-features/passpoint-connect/overview.md): Hotspot 2.0 / Passpoint profile-based automatic WiFi access
- [Overview](https://docs.wiacom.ai/access-features/portal/overview.md): Captive portal and splash page access control
- [Setting up Portal](https://docs.wiacom.ai/access-features/portal/setting-up.md): Configure Portal for your venue location
- [Enabling WiFi Pass](https://docs.wiacom.ai/access-features/wifi-pass/enabling.md): Activate and configure WiFi Pass on a Wiacom location
- [Overview](https://docs.wiacom.ai/access-features/wifi-pass/overview.md): Per-user personal passphrase (iPSK/MPSK/DPSK/other) provisioning
- [Requirements](https://docs.wiacom.ai/access-features/wifi-pass/requirements.md): Hardware and firmware requirements for WiFi Pass
- [Controllers](https://docs.wiacom.ai/admin-reference/controllers.md): Manage API-connected WiFi controllers in Wiacom
- [Inventory](https://docs.wiacom.ai/admin-reference/inventory.md): Managing routers, access points, and controllers in Wiacom
- [Locations](https://docs.wiacom.ai/admin-reference/locations.md): Manage venue locations in Wiacom
- [Ad Serve](https://docs.wiacom.ai/client-reference/ad-serve.md): Programmatic ad serving through the captive portal — manage advertisers, campaigns, creatives, and Portal Ad Flow rules.
- [Advanced Campaigns](https://docs.wiacom.ai/client-reference/campaigns/advanced-campaigns.md): Scheduled bulk SMS and email campaigns with full audience segmentation — three-step wizard.
- [Email Template Builder](https://docs.wiacom.ai/client-reference/campaigns/email-template-builder.md): Visual drag-and-drop email composer for creating reusable branded campaign templates.
- [Live Campaigns](https://docs.wiacom.ai/client-reference/campaigns/live-campaigns.md): Event-triggered campaigns that fire automatically when a guest connects to or disconnects from WiFi.
- [Remarketing Campaigns](https://docs.wiacom.ai/client-reference/campaigns/remarketing-campaigns.md): Build hashed audience lists from your registered WiFi guests for import into Meta (Facebook/Instagram) advertising platforms.
- [SMS Calculator](https://docs.wiacom.ai/client-reference/campaigns/sms-calculator.md): Calculate how many SMS segments your message will consume and the estimated send cost before launching a campaign.
- [Control Panel](https://docs.wiacom.ai/client-reference/control-panel.md): The home screen after login — live counters, charts, equipment status, and quick campaign tools.
- [Paid Plans](https://docs.wiacom.ai/client-reference/data-plans/paid-plans.md): Fee-based WiFi access tiers — customer-specific development on request.
- [Vouchers](https://docs.wiacom.ai/client-reference/data-plans/vouchers.md): Issue prepaid, free, promotional, or limited-use WiFi access codes for captive portal environments.
- [Download Manager](https://docs.wiacom.ai/client-reference/download-manager.md): Access generated export files — PDF reports, voucher exports, and campaign data — ready for download.
- [Location Settings](https://docs.wiacom.ai/client-reference/location-settings.md): Configure venue details, portal templates, registration methods, session rules, and data collection fields for each location.
- [Ops Intelligence](https://docs.wiacom.ai/client-reference/ops-intelligence.md): AI-assisted operational intelligence for monitoring network health, diagnosing issues, and auditing access events — currently in closed beta.
- [Access Tracker](https://docs.wiacom.ai/client-reference/settings/access-tracker.md): Search and investigate individual device access history for troubleshooting purposes.
- [Email Registration Settings](https://docs.wiacom.ai/client-reference/settings/email-registration-settings.md): Per-location configuration for email-based authentication — session timeouts, attempt limits, and confirmation URL management.
- [MAC Users](https://docs.wiacom.ai/client-reference/settings/mac-users.md): Search, create, edit, and troubleshoot MAC-authenticated device records.
- [Router Settings](https://docs.wiacom.ai/client-reference/settings/router-settings.md): View and manage SSIDs, passwords, and safe browsing settings for all APs registered to the account.
- [Advanced Campaigns Stats](https://docs.wiacom.ai/client-reference/stats/advanced-campaigns-stats.md): Detailed SMS and email delivery report for all advanced campaigns.
- [Campaigns Report](https://docs.wiacom.ai/client-reference/stats/campaigns-report.md): Table of all sent and scheduled SMS campaigns with delivery counts and management options.
- [Stats](https://docs.wiacom.ai/client-reference/stats/index.md): The Stats submenu — live user views, analytics dashboards, campaign reports, and the message sentbox.
- [Online Users](https://docs.wiacom.ai/client-reference/stats/online-users.md): Real-time list of devices currently connected to your WiFi.
- [Sentbox](https://docs.wiacom.ai/client-reference/stats/sentbox.md): Per-message SMS delivery log with individual delivery status for every message sent.
- [Social / Demo Reports](https://docs.wiacom.ai/client-reference/stats/social-reports.md): Anonymised demographic breakdown of your registered WiFi audience.
- [Traffic Analytics](https://docs.wiacom.ai/client-reference/stats/traffic-analytics.md): The main analytics dashboard — connections, portal funnel, AP distribution, traffic accounting, and PDF exports.
- [User Reports](https://docs.wiacom.ai/client-reference/stats/user-reports.md): Users with an active Wiacom session — historical and live, with loyalty filtering.
- [Platform Overview](https://docs.wiacom.ai/getting-started/platform-overview.md): Access features, onboarding channels, equipment integration modes, and platform services.
- [Quick Start](https://docs.wiacom.ai/getting-started/quick-start.md): Get started with Wiacom
- [External APIs & Webhooks](https://docs.wiacom.ai/integrations/api-webhooks.md): Connect external systems, automate workflows, and consume Wiacom data programmatically via REST API and webhook events.
- [CRM & CDP Integrations](https://docs.wiacom.ai/integrations/crm-cdp.md): Push guest data into your CRM, CDP, or marketing platform — through Wiacom-managed connectors or your own integration.
- [Data Models](https://docs.wiacom.ai/integrations/data-models.md): Two supported data-flow architectures: Wiacom as a Data Vault with configurable retention, or Wiacom as privacy-minimised middleware.
- [Messaging Services](https://docs.wiacom.ai/integrations/messaging.md): Transactional email and SMS/RCS/WhatsApp delivery — through Wiacom default channels or your own provider.
- [Overview](https://docs.wiacom.ai/integrations/overview.md): How Wiacom connects to external systems, manages personal data, and supports different data-flow architectures.
- [Wiacom Agent](https://docs.wiacom.ai/integrations/wiacom-agent.md): Local appliance for venues where direct cloud-to-infrastructure access is not available.
- [Introduction](https://docs.wiacom.ai/introduction.md): Wiacom **Intelligent Connectivity Platform** — documentation hub
- [API & External Platforms](https://docs.wiacom.ai/onboarding/api-platforms.md): Onboard users into Wiacom from any external system via API
- [Captive Portal](https://docs.wiacom.ai/onboarding/captive-portal.md): Inline onboarding during the Portal access flow
- [Managing Registrations](https://docs.wiacom.ai/onboarding/guest-connect/managing-registrations.md): View, manage, and integrate guest registrations
- [Guest Connect](https://docs.wiacom.ai/onboarding/guest-connect/overview.md): Self-service guest registration by URL or QR code
- [Setting up Guest Connect](https://docs.wiacom.ai/onboarding/guest-connect/setting-up.md): Configure your Guest Connect registration page, form, and email
- [User Onboarding Overview](https://docs.wiacom.ai/onboarding/overview.md): How Wiacom registers, identifies, and onboards users across all channels
- [Staff Connect](https://docs.wiacom.ai/onboarding/staff-connect.md): Staff and contractor onboarding with role-based access — coming soon
- [Student Connect](https://docs.wiacom.ai/onboarding/student-connect.md): Student onboarding with institutional identity — coming soon
- [Onboarding](https://docs.wiacom.ai/wifi-vendors/aruba/onboarding.md): Configure Aruba for Wiacom Portal — IAP, Controller, and Instant On
- [Aruba](https://docs.wiacom.ai/wifi-vendors/aruba/overview.md): Wiacom Portal integration with Aruba wireless — IAP, Controller, and Instant On
- [Onboarding](https://docs.wiacom.ai/wifi-vendors/cambium/onboarding.md): Configure Cambium cnPilot Enterprise AP for Wiacom Portal
- [Cambium](https://docs.wiacom.ai/wifi-vendors/cambium/overview.md): Wiacom Portal integration with Cambium cnPilot Enterprise APs
- [Key Access](https://docs.wiacom.ai/wifi-vendors/cisco-meraki/key-access.md): Shared WPA2 passphrase delivery on Cisco Meraki
- [Onboarding](https://docs.wiacom.ai/wifi-vendors/cisco-meraki/onboarding.md): Add a Cisco Meraki controller to Wiacom — legacy and API modes
- [Overview](https://docs.wiacom.ai/wifi-vendors/cisco-meraki/overview.md): Wiacom integration with Cisco Meraki MR wireless networks
- [Portal](https://docs.wiacom.ai/wifi-vendors/cisco-meraki/portal.md): Captive portal configuration on Cisco Meraki Dashboard
- [WiFi Pass](https://docs.wiacom.ai/wifi-vendors/cisco-meraki/wifi-pass.md): Per-user Identity PSK provisioning on Cisco Meraki
- [Onboarding](https://docs.wiacom.ai/wifi-vendors/cisco-wlc/onboarding.md): Configure Cisco WLC for Wiacom Portal
- [Overview](https://docs.wiacom.ai/wifi-vendors/cisco-wlc/overview.md): Wiacom Portal integration with Cisco Wireless LAN Controller (WLC)
- [Onboarding](https://docs.wiacom.ai/wifi-vendors/draytek/onboarding.md): Configure Draytek Vigor for Wiacom Portal — legacy mode
- [Overview](https://docs.wiacom.ai/wifi-vendors/draytek/overview.md): Wiacom Portal integration with Draytek Vigor routers and APs
- [Overview](https://docs.wiacom.ai/wifi-vendors/engenius/overview.md): Wiacom Portal integration with EnGenius Cloud-managed APs
- [Onboarding](https://docs.wiacom.ai/wifi-vendors/fortinet/onboarding.md): Configure Fortinet FortiAP for Wiacom Portal
- [Overview](https://docs.wiacom.ai/wifi-vendors/fortinet/overview.md): Wiacom Portal integration with Fortinet FortiAP — FortiGate and FortiCloud
- [Onboarding](https://docs.wiacom.ai/wifi-vendors/huawei/onboarding.md): Configure Huawei WLAN Controller for Wiacom Portal — legacy mode
- [Overview](https://docs.wiacom.ai/wifi-vendors/huawei/overview.md): Wiacom Portal integration with Huawei WLAN Controller
- [Overview](https://docs.wiacom.ai/wifi-vendors/index.md): Connecting Wiacom to your wireless infrastructure — supported vendors, integration modes, and compatibility.
- [Onboarding](https://docs.wiacom.ai/wifi-vendors/mikrotik/onboarding.md): Configure MikroTik RouterBoard for Wiacom Portal — legacy mode
- [Overview](https://docs.wiacom.ai/wifi-vendors/mikrotik/overview.md): Wiacom Portal integration with MikroTik RouterBoard
- [Overview](https://docs.wiacom.ai/wifi-vendors/nomadix/overview.md): Wiacom Portal integration with Nomadix gateways
- [OpenWRT / CoovaChilli](https://docs.wiacom.ai/wifi-vendors/openwrt/overview.md): Wiacom Portal integration with OpenWRT and CoovaChilli
- [Onboarding](https://docs.wiacom.ai/wifi-vendors/ruckus/onboarding.md): Configure Ruckus for Wiacom Portal — all variants
- [Overview](https://docs.wiacom.ai/wifi-vendors/ruckus/overview.md): Wiacom Portal integration with Ruckus wireless — SmartZone, ZoneDirector, and Cloud AP
- [Onboarding](https://docs.wiacom.ai/wifi-vendors/teltonika/onboarding.md): Configure Teltonika RUTX for Wiacom Portal — legacy mode
- [Teltonika RUTX](https://docs.wiacom.ai/wifi-vendors/teltonika/overview.md): Wiacom Portal integration with Teltonika RUTX series routers
- [Onboarding](https://docs.wiacom.ai/wifi-vendors/tplink/onboarding.md): Configure TP-Link Omada EAP for Wiacom Portal
- [TP-Link Omada](https://docs.wiacom.ai/wifi-vendors/tplink/overview.md): Wiacom Portal integration with TP-Link Omada EAP
- [Onboarding](https://docs.wiacom.ai/wifi-vendors/unifi/onboarding.md): Connect UniFi to Wiacom — API and legacy modes
- [UniFi](https://docs.wiacom.ai/wifi-vendors/unifi/overview.md): Wiacom Portal integration with UniFi wireless — API and legacy modes
- [Xirrus / Cambium ArrayOS](https://docs.wiacom.ai/wifi-vendors/xirrus/overview.md): Wiacom Portal integration with Xirrus and Cambium ArrayOS arrays