> ## Documentation Index
> Fetch the complete documentation index at: https://docs.wiacom.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Guest Connect

> Self-service guest registration by URL or QR code

Guest Connect is the primary self-service onboarding channel for public venues. Guests register by visiting a URL or scanning a QR code — without connecting to WiFi first. After registration, Wiacom captures their identity and GDPR consent, then applies the access workflow configured for that location.

## How It Works

<Steps>
  <Step title="Guest arrives">A guest arrives at your venue and wants to connect to WiFi.</Step>
  <Step title="Guest registers">They visit your Guest Connect URL or scan your QR code and complete the registration form.</Step>
  <Step title="Identity captured">Wiacom stores their identity and GDPR consent record.</Step>
  <Step title="Access granted">Wiacom applies the access feature configured for the location — and sends a confirmation email with credentials if applicable (Key Access or WiFi Pass).</Step>
  <Step title="Returning visit">On subsequent visits, the guest is recognized by email and their record is updated without creating duplicates.</Step>
</Steps>

## What Guest Connect Captures

| Capability                      | Detail                                                                    |
| ------------------------------- | ------------------------------------------------------------------------- |
| **Branded registration page**   | Customizable logo, colors, headline, and copy                             |
| **Custom form fields**          | Name, email, phone, date of birth, custom dropdowns, and more             |
| **GDPR consent**                | Required terms and optional marketing consent; full consent record stored |
| **Returning guest recognition** | Recognized by email; visit count incremented; credentials resent          |
| **Analytics**                   | Registration counts, new vs. returning, peak times, source tracking       |
| **Guest list and export**       | View, search, filter, and export the registered guest database            |

## Sign-up Methods

Guest Connect supports all Wiacom identity methods:

* Email sign-up and confirmation
* Phone / OTP (PIN authentication)
* Social login: **Facebook, Google, Apple, LinkedIn, X / Twitter, Microsoft / Azure / Office 365**
* OAuth / SSO
* Pre-registration (admin-created)
* Custom business integrations

## Guest Connect and Access Features

Guest Connect is an onboarding channel — it is independent of the access feature used. After a guest registers through Guest Connect, they receive access via whichever feature is configured for the location:

| Access feature        | What the guest receives                                                                                      |
| --------------------- | ------------------------------------------------------------------------------------------------------------ |
| **Key Access**        | Confirmation email with the shared WiFi passphrase and QR code                                               |
| **WiFi Pass**         | Confirmation email with their unique personal passphrase and QR code                                         |
| **Portal**            | RADIUS authorization via auto-generated credentials (if Guest Connect is pre-registration for a portal SSID) |
| **Passpoint Connect** | Passpoint profile delivery                                                                                   |

<Tip>
  Guest Connect can also work without a connected WiFi controller — useful for venues that want to collect registrations before their WiFi infrastructure is connected, or where the shared password is managed manually.
</Tip>

## Privacy and Data Rights

After registration, guests receive access to a **self-service privacy page** where they can view, correct, or request deletion of their personal data and consent records. This is provided by Wiacom automatically for all Guest Connect registrations.

## Next Steps

<CardGroup cols={2}>
  <Card title="Setting up Guest Connect" href="/onboarding/guest-connect/setting-up">
    Configure your registration page, form, and email
  </Card>

  <Card title="Managing Registrations" href="/onboarding/guest-connect/managing-registrations">
    View, search, export, and manage guest records
  </Card>
</CardGroup>