A Location represents a single physical venue. Each location has its own registration page, credentials, portal splash page, analytics, and guest database.
Hierarchy: Access Points → Zones → Location → Customer account. A location belongs to exactly one business name (data protection requirement).
Creating a Location
- Go to Locations → Add location
- Enter name, address, and timezone
- Click Save
Guest Connect, WiFi Pass, and Portal are available for configuration from the location page. Portal is available by default; configuration options are accessible both from the admin side at location creation and from the client portal afterwards.
Location Settings
Changing the slug breaks existing QR codes and published links.
Multi-Location and MSP
- All locations visible from the top-level Locations view
- Tag locations by region, brand, or client for grouped views and analytics
- MSP admins manage multiple customer accounts from a single login
Deleting a Location
Deleting a location permanently removes all guest registrations, consent records, and analytics. This cannot be undone.
- Location settings → Danger zone → Delete location
- Type the location name to confirm
