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Wiacom is a cloud-based WiFi identity, onboarding, engagement, analytics, and operational intelligence platform. It extends the capabilities of existing wireless infrastructure — turning WiFi into a secure, identity-aware layer for venues, enterprises, and multi-site operators — without replacing any hardware.

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Who Uses Wiacom

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The Problem Wiacom Solves

Traditional venue WiFi offers two poor options: an open network (no identity, no security) or a shared WPA2 password (minimally secure, anonymous, unmanageable). Neither gives you:
  • Identity — who is connecting?
  • Consent — are you GDPR-compliant?
  • Control — can you revoke access for specific users?
  • Insight — visit frequency, dwell time, loyalty patterns?
  • Engagement — can you reach them after they leave?
Wiacom solves all of this while working alongside the WiFi infrastructure you already have. The platform separates two concerns deliberately:
  • Onboarding — how a user is registered, identified, and consented
  • Access — how a validated user is granted WiFi connectivity
A user onboarded through Guest Connect, a Captive Portal, a PMS check-in, a customer app, or any external system via API can then receive access through any of the platform’s access features: Portal, WiFi Pass, Key Access, Passpoint Connect, or Horizon — depending on the venue configuration and the WiFi vendor in use.

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Onboarding Channels

Captive Portal

Inline onboarding during the Portal access flow — guests register as they connect

Guest Connect

Self-service registration by URL or QR code — email, phone, or social login

Student Connect

Student onboarding with institutional identity verification — coming soon

Staff Connect

Staff and contractor onboarding with role-based access — coming soon

API & External Platforms

Onboard users from any external system — customer apps, web portals, CRM, PMS, and more

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Access Features

Portal

Captive portal redirect with RADIUS-based per-user credential authentication for open SSIDs

WiFi Pass

Unique Personal PSK (iPSK/MPSK/DPSK/other) per registrant — individually revocable and expiry-controlled

Key Access

Shared WPA2 passphrase delivered to registrants by email, SMS or other channel, with a scannable QR code

Passpoint Connect

Hotspot 2.0 / Passpoint profile-based automatic connection with RADIUS authentication

Horizon

Cloud WiFi identity orchestration — personal SSIDs, WiFi teleport, and automated provisioning across locations

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Supported WiFi Vendors

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Get Started

1

Understand the platform

Read What is Wiacom and the Platform Overview.
2

Create your first location

Follow the Quick Start to set up a venue.
3

Connect your WiFi equipment

Pick your vendor and follow its onboarding guide — legacy (manual) or API, depending on the vendor.

Platform Overview

Access features, onboarding channels, and equipment integration modes

Request a Demo

Talk to the Wiacom team and get your first location set up

WiFi Vendors

Connect your wireless infrastructure to the platform

Quick Start

Connect your first location in minutes