Who Uses Wiacom
| Sector | Use Case |
|---|---|
| Hospitality | Hotel guest WiFi with PMS integration, VIP recognition, personal SSID via Horizon |
| Retail | Shopper WiFi, loyalty linkage, dwell-time analytics |
| Education | Student and visitor onboarding with institutional identity verification |
| Healthcare | Patient and visitor WiFi with consent capture |
| Transport hubs | Airport, station, and transit WiFi with returning-traveller recognition |
| Enterprise | Contractor and visitor WiFi separate from the corporate SSID |
| Residential / serviced apartments | Resident personal WiFi via Horizon |
| MSP / Multi-site | Centralised management across hundreds of locations |
The Problem Wiacom Solves
Traditional venue WiFi offers two poor options: an open network (no identity, no security) or a shared WPA2 password (minimally secure, anonymous, unmanageable). Neither gives you:- Identity — who is connecting?
- Consent — are you GDPR-compliant?
- Control — can you revoke access for specific users?
- Insight — visit frequency, dwell time, loyalty patterns?
- Engagement — can you reach them after they leave?
- Onboarding — how a user is registered, identified, and consented
- Access — how a validated user is granted WiFi connectivity
| Layer | What it does | Examples |
|---|---|---|
| Onboarding | Registers and identifies the user, captures consent, triggers the access flow | Guest Connect, Student Connect, Portal registration, PMS check-in, API |
| Access | Grants the validated user WiFi connectivity using the method configured for that location | Portal (RADIUS), WiFi Pass (iPSK), Key Access (PSK), Passpoint Connect, Horizon |
Onboarding Channels
Captive Portal
Inline onboarding during the Portal access flow — guests register as they connect
Guest Connect
Self-service registration by URL or QR code — email, phone, or social login
Student Connect
Student onboarding with institutional identity verification — coming soon
Staff Connect
Staff and contractor onboarding with role-based access — coming soon
API & External Platforms
Onboard users from any external system — customer apps, web portals, CRM, PMS, and more
Access Features
Portal
Captive portal redirect with RADIUS-based per-user credential authentication for open SSIDs
WiFi Pass
Unique Personal PSK (iPSK/MPSK/DPSK/other) per registrant — individually revocable and expiry-controlled
Key Access
Shared WPA2 passphrase delivered to registrants by email, SMS or other channel, with a scannable QR code
Passpoint Connect
Hotspot 2.0 / Passpoint profile-based automatic connection with RADIUS authentication
Horizon
Cloud WiFi identity orchestration — personal SSIDs, WiFi teleport, and automated provisioning across locations
Supported WiFi Vendors
| Vendor / Platform | Portal | WiFi Pass | Key Access | API / Provisioning Mode |
|---|---|---|---|---|
| Cisco Meraki | ✅ | ✅ | ✅ | Native Cloud API |
| Cisco WLC | ✅ | — | ✅ | Local Config |
| HPE Aruba Instant / AOS 8 | ✅ | Possible | ✅ | Local API / Controller API |
| HPE Aruba Central / AOS 10 | ✅ | Licence-dependent | ✅ | Native Cloud API |
| Ruckus SmartZone / vSZ | ✅ | ✅ | ✅ | Local Config / NBI |
| UniFi | ✅ | Limited | ✅ | Controller API |
| Cambium cnMaestro / XV | ✅ | Vendor-dependent | ✅ | Controller API |
| Fortinet FortiGate / FortiAP | ✅ | Limited | ✅ | Local Config |
| MikroTik RouterOS | ✅ | Limited | ✅ | Router API / Agent |
| Xirrus / Cambium ArrayOS | ✅ | — | ✅ | Local / Agent |
| Nomadix | ✅ | — | Limited | Local |
| OpenWRT / CoovaChilli | ✅ | — | ✅ | Agent / Local Config |
| TP-Link Omada | ✅ | — | ✅ | Local Config |
| Teltonika | ✅ | Limited | ✅ | Local Config |
| Huawei WLAN AC | ✅ | Vendor-dependent | ✅ | Local Config |
| EnGenius Cloud | ✅ | Vendor-dependent | Depends | Local Config |
| Draytek Vigor | ✅ | — | ✅ | Local Config |
Get Started
Understand the platform
Read What is Wiacom and the Platform Overview.
Create your first location
Follow the Quick Start to set up a venue.
Platform Overview
Access features, onboarding channels, and equipment integration modes
Request a Demo
Talk to the Wiacom team and get your first location set up
WiFi Vendors
Connect your wireless infrastructure to the platform
Quick Start
Connect your first location in minutes