Onboarding and access are configured separately. A user onboarded through any channel can receive connectivity via Portal, WiFi Pass, Key Access, Passpoint Connect, or Horizon — independently of how they registered.
What Onboarding Covers
Registration Methods
Regardless of onboarding channel, users can register using:- Email — sign-up with email address and optional password
- Phone (OTP) — PIN authentication via SMS
- Social / OAuth — Facebook, Google, Apple, LinkedIn, Twitter/X, Microsoft 365, Azure AD, and other providers
- Custom integrations — loyalty programmes, PMS, SSO, CRM, or mobile app SDK
Onboarding Channels
Captive Portal
Registration embedded directly in the WiFi connection flow. Users complete a form before gaining access — no link or QR code required. The most common channel for public and guest WiFi.
Guest Connect
A standalone registration page accessed via URL or QR code — independent of the WiFi connection flow. Users can register before arriving, from a poster, or from any device.
Student Connect
Onboarding flow designed for educational environments with institutional identity verification. Coming soon.
Staff Connect
Onboarding flow for employees and contractors with role-based access assignment. Coming soon.
API & External Platforms
Register users programmatically from any external system — mobile apps, PMS, CRM, loyalty platforms, or custom workflows via the Wiacom API.
Choosing a Channel
How Onboarding Connects to Access
After a user completes registration through any channel, Wiacom delivers their access credentials based on the access features configured for the location:
For details on each access feature, see Access Features.