Log in to your Wiacom dashboard using the credentials provided by your account administrator.
Live counters
Four numbers at the top of the page update in real time:
Online ≠ Active. A device can be connected (online) without having registered. Only users who completed a registration flow count as Active.
Charts
Last 7 days (hourly) — bar chart of connections by hour of day across the past week. Use this to identify peak arrival windows and plan staffing accordingly.
Last 30 days (daily) — bar chart of registrations per day. Below it, a two-bar comparison shows First visit % vs Returns % — your repeat-visitor loyalty rate at a glance.
Two tabs in the bottom-left panel of the control panel.
Credit tab shows:
- Current credit balance, currency, and billing type (prepaid / postpaid)
- SMS cost per message
- Email cost per message
- Routing type
Campaign tab shows the last 5 campaigns with name, location tag, send datetime, and a status badge — Sent, Programmed, or 0 Contacts.
Lists every registered AP grouped by location. Each entry shows:
Real-time status monitoring (👍 / 👎) is only available for supported hardware models. A 👎 icon does not necessarily mean the equipment is offline — it may mean real-time heartbeat is not supported for that model.
Quick campaign panel
A shortcut to send an SMS without going through the full campaign wizard. Three tabs across the top:
SMS Campaign
Send a bulk SMS to a filtered segment of your audience.
SMS (single recipient)
Send a one-off SMS to a specific phone number. Enter the number, sender name, and message text, then click Send.
Block number
Look up a phone number and Block or Release it from receiving campaign messages. Blocking prevents promotional SMS delivery only — it does not affect active WiFi sessions or valid OTP codes. 
