Onboarding and access are configured independently. The same user can be onboarded through Guest Connect, the captive portal, or an external API — and receive access through any combination of the features below.
Available Features
Portal
Captive portal with a branded splash page. The user registers through an inline WiFi flow and is authenticated via RADIUS. No credential delivery required — access is granted immediately after registration.
WiFi Pass
A unique personal WPA2 passphrase provisioned per user on the WiFi controller. No shared password — every registrant connects with their own credential, individually revocable and expiry-controlled.
Key Access
A shared WPA2 passphrase stored securely in Wiacom and delivered to each registered user by email with a scannable QR code. Available for all vendors — with or without an API connection.
Passpoint Connect
Automatic, seamless connection using Hotspot 2.0 profiles. Registered users connect without a password prompt on supported devices — no splash page, no manual credential entry.
Horizon
Personal SSID provisioned per user — each guest gets their own named WiFi network for the duration of their stay or session. Integrates with PMS, booking apps, and the Wiacom API.
Choosing a Feature
Multiple features can run simultaneously on the same location using separate SSIDs.
How Access Delivery Works
After a user completes registration, Wiacom determines which access features are active for the location and delivers accordingly:- Portal — the session is authenticated immediately via RADIUS; the user reaches the internet after completing the splash page flow
- WiFi Pass — a personal passphrase and QR code are provisioned on the controller and delivered to the user by email (and optionally shown on-screen)
- Key Access — the venue’s shared passphrase and QR code are sent to the user by email
- Passpoint Connect — a Hotspot 2.0 profile is delivered to the user’s device for automatic connection on return visits