Request a Demo
Book a session with the Wiacom team to get your first location set up
What to Expect
During your onboarding session the Wiacom team will:- Set up your account and create your first location
- Connect your WiFi infrastructure (API, Local Config or Wiacom Agent).
- Configure the onboarding channel and access features for your venue
- Customize your portal or Guest Connect page with your branding
- Walk you through the admin panel and reporting
Before the Session
It helps to have the following ready:| Item | Notes |
|---|---|
| WiFi vendor and model | e.g. Cisco Meraki, Ruckus SmartZone, MikroTik |
| Controller access | API key (if API-connected) or admin credentials |
| Venue details | Name, address, timezone |
| Brand assets | Logo, brand colors |
| Preferred onboarding channel | Guest Connect, portal, or API |
Self-Service Reference
While the guided setup is handled with the Wiacom team, this documentation covers everything you need to understand and manage the platform afterwards:Platform Overview
Access features, onboarding channels, and integration modes
Access Features
Portal, WiFi Pass, Key Access, Passpoint Connect, Horizon
WiFi Vendors
Setup guides for all supported hardware
Integration & Data
Platform concepts and architecture