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Wiacom is an Intelligent Connectivity Platform — a cloud service that extends your WiFi infrastructure with identity, onboarding, access control, engagement, and analytics, without replacing any hardware.

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The Problem Wiacom Solves

Traditional venue WiFi offers two poor options: an open network (no identity, no security) or a shared WPA2 password (minimally secure, anonymous, unmanageable). Neither gives you:
  • Identity — who is connecting?
  • Consent — are you GDPR-compliant?
  • Control — can you revoke access for specific users?
  • Insight — visit frequency, dwell time, loyalty patterns?
  • Engagement — can you reach them after they leave?
Wiacom solves all of this while working alongside the WiFi infrastructure you already have.

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Two Distinct Layers

Wiacom separates onboarding from access enforcement by design.
LayerWhat it doesExamples
OnboardingRegisters and identifies the user, captures consent, triggers the access flowGuest Connect, Student Connect, portal registration, PMS check-in, API
AccessGrants the validated user WiFi connectivity using the method configured for that locationPortal (RADIUS), WiFi Pass (iPSK), Key Access (PSK), Passpoint Connect, Horizon
A user onboarded through Guest Connect can receive access via WiFi Pass. A user checked in through a hotel PMS can receive Horizon personal SSID provisioning. The onboarding channel and access method are configured independently per location.

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Platform Structure

Wiacom has two administration sides:
SideWho uses itWhat it manages
MSP / AdminWiacom partners and resellersCustomer accounts, inventory, controller onboarding, compliance settings
Client accountVenue operatorsPortal visuals, registration forms, campaigns, analytics, troubleshooting
The inventory hierarchy is: Access Points → Zones → Location → Customer account. Each location belongs to exactly one business name (required for data protection compliance).

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Who Uses Wiacom

SectorUse Case
HospitalityHotel guest WiFi with PMS integration, VIP recognition, personal SSID via Horizon
RetailShopper WiFi, loyalty linkage, dwell-time analytics
EducationStudent and visitor onboarding with institutional identity verification
HealthcarePatient and visitor WiFi with consent capture
Transport hubsAirport, station, and transit WiFi with returning-traveller recognition
EnterpriseContractor and visitor WiFi separate from the corporate SSID
Residential / serviced apartmentsResident personal WiFi via Horizon
MSP / Multi-siteCentralised management across hundreds of locations

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Next Steps

Platform Overview

Full architecture — access features, onboarding channels, and vendor integration

Quick Start

Connect your first location in minutes