Authentication Model
Portal uses RADIUS authentication with generated per-user credentials. When a guest completes the registration form, Wiacom generates a unique encrypted username and password. These are sent to the RADIUS server in a standard Access-Request. The RADIUS server returns an Access-Accept, and the controller grants the guest internet access. MAC address may be used optionally for returning-user recognition or bypass scenarios (for IoT devices, for example), but it is not the default authentication mechanism.Where supported by the vendor, Wiacom can combine MAC identification with an additional secret, such as a suffix or password, instead of relying on simple MAC authentication only.How It Works
RADIUS authentication
Wiacom sends a RADIUS Access-Request with a generated per-session credential to the RADIUS server.
Onboarding Integration
Portal combines onboarding and access in a single inline flow. The form is fully configurable — from a one-click terms acceptance (registration-free, access still tracked by session) to a full registration form with identity and consent capture. Portal can also work in conjunction with a separate Guest Connect page for pre-registration or returning-guest recognition.Engagement Features
- Branded splash pages — logo, colors, background, copy — fully customizable
- GDPR consent — required terms and optional marketing consent
- AdFlow integration — inject promotional screens into the registration journey
- Bandwidth policy — per-guest limits applied via RADIUS reply attributes
- Session timeouts — configurable per location
Technical Notes
- The SSID must be open (no WPA2) to allow captive portal redirect
- Wiacom RADIUS infrastructure authenticates each session using auto-generated per-user credentials
- A walled garden (pre-authentication allow-list) must be configured on the controller
- RADIUS server addresses and portal redirect URLs are region-specific — obtain from the Wiacom admin panel or the Wiacom team
Vendor Support
| Vendor | Portal | Integration mode |
|---|---|---|
| Cisco Meraki | ✅ | API or legacy/manual |
| Aruba | ✅ | Legacy/manual |
| Ruckus | ✅ | Legacy/manual |
| UniFi | ✅ | API |
| Cambium | ✅ | Legacy/manual |
| Fortinet | ✅ | Legacy/manual |
| TP-Link Omada | ✅ | Legacy/manual |
| MikroTik | ✅ | Legacy/manual |
| Huawei AC/AP | ✅ | Legacy/manual |
| Draytek Vigor | ✅ | Legacy/manual |
| Teltonika RUTX | ✅ | Legacy/manual |
| Cisco WLC | ✅ | Legacy/manual |
For the full vendor compatibility table, see Supported WiFi Vendors.
Setting up Portal
Configure Portal for your location — forms, appearance, and session settings