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Guest Connect is the primary self-service onboarding channel for public venues. Guests register by visiting a URL or scanning a QR code — without connecting to WiFi first. After registration, Wiacom captures their identity and GDPR consent, then applies the access workflow configured for that location.

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How It Works

1

Guest arrives

A guest arrives at your venue and wants to connect to WiFi.
2

Guest registers

They visit your Guest Connect URL or scan your QR code and complete the registration form.
3

Identity captured

Wiacom stores their identity and GDPR consent record.
4

Access granted

Wiacom applies the access feature configured for the location — and sends a confirmation email with credentials if applicable (Key Access or WiFi Pass).
5

Returning visit

On subsequent visits, the guest is recognized by email and their record is updated without creating duplicates.

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What Guest Connect Captures

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Sign-up Methods

Guest Connect supports all Wiacom identity methods:
  • Email sign-up and confirmation
  • Phone / OTP (PIN authentication)
  • Social login: Facebook, Google, Apple, LinkedIn, X / Twitter, Microsoft / Azure / Office 365
  • OAuth / SSO
  • Pre-registration (admin-created)
  • Custom business integrations

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Guest Connect and Access Features

Guest Connect is an onboarding channel — it is independent of the access feature used. After a guest registers through Guest Connect, they receive access via whichever feature is configured for the location:
Guest Connect can also work without a connected WiFi controller — useful for venues that want to collect registrations before their WiFi infrastructure is connected, or where the shared password is managed manually.

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Privacy and Data Rights

After registration, guests receive access to a self-service privacy page where they can view, correct, or request deletion of their personal data and consent records. This is provided by Wiacom automatically for all Guest Connect registrations.

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Next Steps

Setting up Guest Connect

Configure your registration page, form, and email

Managing Registrations

View, search, export, and manage guest records