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Prerequisites

  • A Wiacom account with at least one location created
  • (Optional) A WiFi controller or router connected to the location

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Steps

1

Configure the Registration Form

Go to Guest Connect → Registration Form.Built-in fields:Click Add field to add custom text, dropdown, or checkbox fields.GDPR consent checkboxes:
  • Terms & conditions — required; blocks submission if unchecked
  • Marketing consent — optional; tracked separately for campaign targeting
Consent records are stored with timestamp, IP address, and the exact consent text shown at registration. These records are available for export and audit under Guest Connect → Consent Log.
2

Configure Sign-up Methods

Go to Guest Connect → Sign-up Methods to enable or disable individual identity methods:
  • Email
  • Phone / OTP
  • Social login (Facebook, Google, Apple, LinkedIn, X, Microsoft)
Social login requires OAuth app credentials configured under Account → Integrations.
3

Customize the Registration Page

Go to Guest Connect → Appearance:
  • Upload your venue logo
  • Set brand colors (primary, background, button)
  • Edit the page headline and intro text
  • Add a background image (optional)
Changes are live immediately after saving.
4

Configure Credential Delivery

Go to Guest Connect → Email to customize the confirmation email — subject, header, body, and footer.For Key Access locations, Wiacom automatically includes the shared passphrase and QR code in the email. For WiFi Pass locations, the email includes the user’s unique personal passphrase. If no controller is connected, you can manually enter credential text in the email template.
5

Download Your QR Code

Go to Guest Connect → QR Code to download a print-ready QR code for tables, reception, posters, or digital signage.