Live Campaigns run in real time. They fire automatically on guest connect or disconnect events — no manual scheduling or intervention required once the campaign is active.
Campaign types
Configuration fields
Campaign identity
Audience filters
Trigger settings
Location & equipment selection
Choose which locations and APs this campaign applies to. All locations and APs are selected by default. Deselect specific APs to restrict the campaign to certain areas within a venue.
Message fields
Two text areas — Message on connect and Message on disconnect — each with a live character counter. Maximum 160 characters per message to avoid double-SMS cost.
Campaign history
The bottom of the Live Campaigns page shows the last active campaigns in a table with name, type, schedule, and status.
Use Once a Day with a short welcome message to greet returning regulars without overwhelming frequent visitors. Use One Time for onboarding messages — for example, instructions on how to use the venue’s loyalty app.
