Sentbox

The Sentbox is the per-message delivery log for all SMS activity on the account. Where the Campaigns report shows campaign-level totals, the Sentbox shows the delivery status of each individual message.

Table columns

Column	Description
Campaign	Campaign name this message belongs to
Location	Venue associated with the send
Sender	SMS sender name
SMS	Message text (truncated)
Date	Send datetime
Status	Per-message delivery outcome — see below

Delivery statuses

Status	Meaning
Delivered	The SMS arrived on the recipient’s device
Undelivered	The device was off, out of coverage, or the number was invalid at delivery time
Sent to operator	The message reached the mobile carrier but has not yet been confirmed as delivered
Waiting	The message is queued and will be sent

Delivery confirmation depends on mobile network operator reporting. Some operators do not return delivery receipts, in which case a message may remain at Sent to operator status permanently even if it was received by the guest.

Campaigns Report Live Campaigns

Getting Started

Access Features

Onboarding Channels

Integrations & Data

WiFi Vendors

Admin Reference

Client Reference

Table columns

Delivery statuses

​Table columns

​Delivery statuses

Table columns

Delivery statuses