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Choose the integration mode that suits your deployment.
API mode connects Wiacom to your Meraki Dashboard. Wiacom discovers your networks and SSIDs, assigns feature roles, and pushes all SSID configuration automatically.

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Prerequisites

  • Meraki organisation with at least one wireless network and MR access points
  • Dashboard API access enabled at Organization → Settings → Dashboard API access
  • Meraki API key with Read + Write permissions at organisation level
  • RADIUS Accounting enabled on the organisation (contact Cisco Meraki support if unavailable)
In the Meraki Dashboard: account email (top-right) → My Profile → API access → Generate new API key. Copy it immediately — shown only once.

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Step 1 — Prepare SSIDs in Meraki Dashboard

Create one SSID per access feature you want to use. All three can run on the same network using separate SSIDs.
SSIDs named Unconfigured are excluded from detection — rename any SSID you want Wiacom to manage before connecting.
Client IP and VLAN should be set according to your network requirements.For WiFi Pass, ensure at least one Group Policy exists in the network (Network → Group Policies) — Meraki requires this for iPSK creation.
Portal and WiFi Pass cannot share the same SSID. Use separate SSIDs if you need both.

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Step 2 — Add the Controller in Wiacom

From the Admin dashboard:
  1. Go to Inventory → Controllers → Add controller → Cisco Meraki
  2. Enter a label (e.g. Meraki – Main Controller)
  3. Paste your Meraki API key and click Next
Loading may take longer for organisations with many networks, SSIDs, and APs. Meraki enforces a 5 req/sec API rate limit.

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Step 3 — Select Organisation

Choose the Meraki organisation to link and click Next. Wiacom fetches all wireless-capable networks and eligible SSIDs. SSIDs named Unconfigured are excluded automatically.

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Step 4 — Assign SSID Roles

Map each SSID to a Wiacom feature role. One SSID maps to one role. One network maps to one location.

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Step 5 — Map Networks to Locations

Assign each Meraki network to a Wiacom venue location. Click Finish.Wiacom saves the configuration, pushes SSID settings to Meraki, and imports the AP inventory.

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After Setup

For full details on managing controllers, see Controllers.

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Troubleshooting

Confirm Dashboard API access is enabled under Organization → Settings and the key was copied without trailing spaces.
Ensure at least one SSID is enabled and named in Meraki. SSIDs named Unconfigured are hidden automatically.
Confirm the SSID is set to Identity PSK without RADIUS and at least one Group Policy exists in Network → Group Policies.
Ensure RADIUS Accounting is enabled. Contact Cisco Meraki support if the option is unavailable in your Dashboard.