Requirements
Requires Wi-Fi 5 Wave 2 or newer access points:- Meraki firmware MR 30.1 or later on all APs
- At least one Group Policy configured in the network (Network → Group Policies)
- Available SSID
- API mode required when ipsk-without-radius is used
Guest Experience
1
Registers
User registers via any onboarding channel.
2
Provisioned
A unique passphrase is created for the SSID.
3
Network details delivered
The SSID and passphrase are delivered to the user. The QR code allows one-tap connection on supported devices. These details can optionally be shown on-screen at registration time and sent through one of the enabled communication channels. See Messaging Services.
4
Connects
User connects using standard WPA2 — no app, no profile required.
Limits
For deployments exceeding 5,000 credentials, Identity PSK with RADIUS (Easy PSK) should be used.Manual Configuration (Legacy / Non-API Mode)
Only Identity PSK with RADIUS (Easy PSK) is supported in legacy mode.If you connected Wiacom via the Meraki API, SSID configuration is pushed automatically — skip this section.
Access Control
RADIUS Authentication Servers
Under RADIUS, click Add server and add two entries:
Click Save Changes.
Follow this procedure for adding Meraki devices into the Wiacom platform.
Troubleshooting
Provisioning fails after registration
Provisioning fails after registration
Ensure the SSID is set to Identity PSK without RADIUS and at least one Group Policy exists in Network → Group Policies.
Passphrase rejected at the device
Passphrase rejected at the device
Check the credential is not suspended or expired under WiFi Pass → Credentials.
Credential stopped working unexpectedly
Credential stopped working unexpectedly
Check the expiry timestamp in the credential record. The user can re-register to receive a new passphrase.

